1.
Q: Where do I find my contact lens prescription information? A: You can find your prescription information either on the written prescription or on the last packages your lenses came in.
2. Q: Are the lenses I am ordering the same as I get from my doctor? A: We sell only first quality lenses that are direct from the manufacturers.
3. Q: Do you file insurance for me? A: We do not file insurance for you. However, we can supply you with a detailed invoice to submit to your insurance company for reimbursement. Just let us know when placing your order and we will include the invoice with your lenses.
4. Q: Can I order colored lenses with no prescription? A: You must have a prescription from a doctor for contact lenses, even if you have no correction power. This ensures that your eyes will remain healthy while wearing lenses as not everyone can wear every available lens.
5. Q: Can I place my order over the phone? A: You can call us at 1-877-675-1996 to place your order. Please keep in mind that the telephone order prices may differ from the internet prices.
6. Q: Do you have non-disposable (conventional) lenses? A: We carry conventional soft and gas permeable lenses, but they are not available through the website. Only disposable and planned replacement lenses are on the site. Please call us at 1-800-782-5440 to discuss or to order non-disposable lenses.
